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Blogs > rm_WING_xoxo > My Blog

PLS HELP!!! I Can't become a Gold Member!  

rm_WING_xoxo 29M
2 posts
10/9/2015 10:21 pm
PLS HELP!!! I Can't become a Gold Member!

So I want to upgrade myself to a gold member, I selected Credit Card as my payment method, filled in everything, proceeded to the OTP (one-time-password) screen, I entered what I received at my<b> mobile </font></b>phone, then it showed me a message, telling me that the information I submitted is incorrect.
I went back to the "order" page, selected Credit Card again, filled in everything just like the previous attempt, but this time it wouldn't even let me proceed to the OTP screen, it remained at the same page, highlighted in red that my country (Malaysia) and credit card number (same as previous attempt) is invalid.
Then I tried for the third time, I used a different card, but everything was just like the first attempt, after submitting the OTP, I got rejected because I entered "incorrect information".
So the fourth attempt was like the second one, the card number, after being rejected, didn't even get me to the OTP screen, it was invalid in the credit card number and country column.
It's like now my 2 cards have been categorized as "invalid" (I don't know what's wrong with Malaysia) after their first attempt submitting the OTP, but I'm pretty sure everything works fine on other websites.
I've emailed and leaved a message to the Customer Service Department, but it's taking forever for them to reply (not surprising), so now I'm seeking help here, I really want to be a gold member.

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